Mobile health – New ways to communicate between staff and with patients

Apps for patients and staff are in a process of creating new ways to communicate at Odense University Hospital.

CIMT’s unit for Digital Innovation collaborate with clinical staff, patients and app developers to create solutions that are completely changing workflows and improving communication between staff members, communication with and information to patients, ensuring flexible access to important information for staff and for helping patients arrive to appointments on time.

 

The most successful app is the “My Patient Pathway” (Mit Forløb) which allows patients at OUH to communicate with the hospital and find specific information for their condition. In the app they can send messages to and receive answers from hospital staff, access instructions and guidance specifically related to their condition, enter information about symptons and measurements such as weight, blood pressure and much more. The content of the app is defined by the individual departments based on their needs to communicate with and give information to their patients.

The app was initially developed and rolled out in the Maternity Ward at OUH Svendborg, where patients and clinicians have been very happy with the app as it allows for a closer relation and easy contact after discharge, which happens very quickly in Denmark.
Since then it has been further developed and adapted, and today the app is available in more than 30 hospital wards in over 13 clinical departments, and the app is now being used to improve the experience and quality of life for over 7000 patients at OUH. Several other clinical wards have signed up to use the app so the number of users and functions in the app are steadily increasing.

To get a sense of how the original app was developed in collaboration with the patients and clinical staff in the maternity ward, watch the following video:

 

Another popular app for both patients and new staff members at OUH is the “OUH Find vej” (Odense University Hospital route finder), a digital guide that helps you to navigate the OUH grounds and find the way to your destination in the hospital. You can search on entrance number or department name and be guided to your destination – both in outdoor areas and indoor at OUH. The app is available for free in the Apple App Store and Android Market.

 

 

Knoglebogen til hurtig instruks ved scanninger-CT-MR-RøntgenAmong other apps implemented are the “Bone Book” which is a result of a request from the Department of Radiology and the “Lymphedema App” for the rehabilitation of lymphedema patients. Lymphedema treatment requires creation and maintenance of many different types of diagrams and forms, which today is not electronic, but will be thanks to the app.

The Bone Book is a quick reference tool where the radiologist can easily use the app to look up the right instructions for a specific image they need to create, instead of having to go to a computer and search in the large text-heavy database. This means quicker access to the right information and less errors that need to be corrected and images that need to be re-taken.

On the right: The first “page” of the Bone Book app. A click on a body part leads to a close-up of this part of the body and allows you to choose the specific thing you need to scan. The app then gives all of the necessary instructions including an example of what at successful scan should look like.

 

In the Rehabilitation department they are using a new app to prescribe training exercises to patients with facial paralysis which the patients can do at home. In the app a video shows the patients how to do the exercise and uses the ‘selfie camera’ in the phone or tablet to show the patient whether they are doing it right.

Rehabilitering for ansigtslammelser

 

 

 

On the left: The app shows a video of the exercise, an explanation of how to do it and the number of daily repetitions the patients should perform of the exercise.

 

 

 

Similarly, the Department of Respiratory Medicine is working on an app to see whether a mobile game to be played with other patients can motivate patients to exercise and adhere to treatment. The app tracks the exercise and movement of the patient and only when this is completed will the patient be able to play their round in the game.

 

Through a number of EU funded projects, the unit for Digital Innovation has created a long list of app pilots some of which have been perfected and put to use – others remain in a ‘back catalogue’ of ideas that can be pulled out in the future. To see the many pilot apps please visit www.digital-innovation.dk.

 

Contact persons for apps at OUH:

HIMSS Turkey 2014 - Day 1

Christian Tvede
Innovation consultant

(+45) 2423 2498
christian.tvede@rsyd.dk

 

 

Marie-Louise Krogh (4)

Marie-Louise Krogh
Innovation consultant

(+45) 5055 8485

Marie.Louise.Krogh@rsyd.dk

 

 

 

 

 

 

Permanent link to this article: http://old.cimt.dk/ouh-innovative-practices/mobilehealth/